Customer Service
2009 HOLIDAY ORDER CUT-OFF DATES
Delivery Methods and Times Rate Cut-Off Dates for Upcoming Holidays
Standard Delivery* See Shipping & Handling Chart

Thanksgiving
Christmas

11/13 by 1pm ET
12/18 by 1pm ET

NEED IT IN A HURRY?
2-Day Delivery**

$12 per address Thanksgiving
Christmas

11/23 by 1pm ET
12/19 by 1pm ET

NEED IT EVEN FASTER?
Next-Day Delivery**
$19 per address Thanksgiving
Christmas

11/24 by 1pm ET
12/21 by 1pm ET

Special Shipping Offers
To take advantage of special shipping and handling offers in our catalogs, please enter the six-digit promotion code from the back of the catalog. The special offer shipping and handling charges will be reflected in your final order total.

Standard Delivery*
Please allow 10-14 days for delivery of all available products. Allow extra time for delivery to Alaska, Hawaii, U.S. possessions and territories, and APO/FPOs. See charges below.

Shipping & Handling Charges
Up to $15:
$4.99
$15.01-$25:
$6.99
$25.01-$40:
$8.99
$40.01-$60:
$9.99
$60.01-$80:
$11.99
$80.01-$100:
$13.99
$100.01-$150:
$14.99
$150.01+:
$16.99

2-Day Delivery**—Add $12 per address
2 business day for orders received by 1pm ET on a business day. Requires phone number and street address (no P.O. boxes).

Next Day Delivery**—Add $19 per address
1 business day for orders received by 1pm ET on a business day. Requires phone number and street address (no P.O. boxes). For fax, phone and online orders only.

Please Note:
*Backorders are shipped Standard. Allow extra time for delivery outside the 48 contiguous states, rural addresses, and for products that the description states are shipped separately.
**Not available outside the contiguous 48 states or to P.O. boxes. Rural addresses may require an extra day.

All delivery times are for in-stock products only.

Holiday Ordering
Please refer to the guide above for holiday ordering cutoff dates.