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Click on one of the questions below to see its answer.
Ordering & Shipping
Can I place my Internet order over the phone?
Do you accept international orders?
How can I find out the status of my order?
Is it possible to cancel or change my order once it has been submitted?
What is your return policy?
When can I expect to receive my order?
Will you provide me with confirmation of my order?
How can I locate all the items on my list from the catalog on your site?
How can I order a large quantity of your products?
What happens if I purchase an item and the price is incorrectly listed in your Web store?
What if I don't want personalization on a personalized item?
Why can't I find some of your catalog products on your Internet site?
Can I have my phone number and driver's license printed on my personalized checks?
I've always had a custom message by my signature-it says, 'Money talks; mine says goodbye.' Can I still have that if I order personalized checks from you?
Is it OK to use personal checks I don't get from my bank?
My bank just gave me a new account number. Can I still order checks online?
Personal Check Quantities
What is the difference between single and duplicate personal checks?
What security features are on your personal checks?
When I can expect to receive my checks?
Why am I charged $1.50 when ordering personal checks by phone?
Will you start my personalized checks with the number I want, or do I have to start with 1001?
How can I take advantage of my Preferred Customer benefits online?
How can I request a catalog?
How quickly can I expect to receive an answer to my emailed question?
What is a Wish List and how is it used?
What is your Reminder Service?
Where are your Outlet Stores, and what are their hours?
Privacy & Security
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