Reorder Checks, Order Checks Online & Check Ordering

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Customer Service

Click on one of the questions below to see its answer.

Ordering & Shipping

	1.		Can I place my Internet order over the phone?

	2.		Do you accept international orders?

	3.		How can I find out the status of my order?

	4.		Is it possible to cancel or change my order once it has been submitted?

	5.		What is your return policy?

	6.		When can I expect to receive my order?

	7.		Will you provide me with confirmation of my order?

Product

	1.		How can I locate all the items on my list from the catalog on your site?

	2.		How can I order a large quantity of your products?

	3.		What happens if I purchase an item and the price is incorrectly listed in your Web store?

	4.		What if I don't want personalization on a personalized item?

	5.		Why can't I find some of your catalog products on your Internet site?

Check Ordering

	1.		Can I have my phone number and driver's license printed on my personalized checks?

	2.		I've always had a custom message by my signature-it says, 'Money talks; mine says goodbye.' Can I still have that if I order personalized checks from you?

	3.		Is it OK to use personal checks I don't get from my bank?

	4.		My bank just gave me a new account number. Can I still order checks online?

	5.		Personal Check Quantities

	6.		What is the difference between single and duplicate personal checks?

	7.		What security features are on your personal checks?

	8.		When I can expect to receive my checks?

	9.		Why am I charged $1.50 when ordering personal checks by phone?

	10.		Will you start my personalized checks with the number I want, or do I have to start with 1001?

Preferred Customers

	1.		How can I take advantage of my Preferred Customer benefits online?

Miscellaneous

	1.		How can I request a catalog?

	2.		How quickly can I expect to receive an answer to my emailed question?

	3.		What is a Wish List and how is it used?

	4.		What is your Reminder Service?

	5.		Where are your Outlet Stores, and what are their hours?

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