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Back to School

Buy 1 Get 1 Free

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Scrapbooking by Times to Cherish

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Customer Service

Click on one of the questions below to see its answer.

Ordering & Shipping

	1.		Can I place my Internet order over the phone?

	2.		Do you accept international orders?

	3.		How can I find out the status of my order?

	4.		Is it possible to cancel or change my order once it has been submitted?

	5.		What is your return policy?

	6.		When can I expect to receive my order?

	7.		Will you provide me with confirmation of my order?

Product

	1.		How can I locate all the items on my list from the catalog on your site?

	2.		How can I order Fundraising Products?

	3.		How can I order a large quantity of your products?

	4.		Why can't I find some of your catalog products on your Internet site?

Check Ordering

	1.		Can I have my phone number and driver's license printed on my checks?

	2.		I've always had a custom message by my signature-it says, 'Money talks; mine says goodbye.' Can I still have that if I order checks from you?

	3.		Is it OK to use checks I don't get from my bank?

	4.		My bank just gave me a new account number. Can I still order online?

	5.		What is the difference between single and duplicate checks?

	6.		What security features are on your checks?

	7.		Will you start my checks with the number I want, or do I have to start with 1001?

Preferred Customers

	1.		How can I take advantage of my Preferred Customer benefits online?

Miscellaneous

	1.		How can I request a catalog?

	2.		How quickly can I expect to receive an answer to my emailed question?

	3.		What is a Wish List and how is it used?

	4.		What is your Reminder Service?

	5.		Where are your Outlet Stores, and what are their hours?